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mianwagner
AuctionSieve regular


Joined: 07 Oct 2014
Posts: 18
Location: United States

PostPosted: Wed Oct 28, 2020 4:38 pm    Post subject: support@auctionsieve.com Reply with quote

I send multiple emails to support@auctionsieve.com about the error codes, watchlist problems and other various issues. These issues are becoming more prevalent, and I receive no response. I have no idea whether or not these issues are being looked into. Nev, can you please post a general message at least once a week, so that we know what is being worked on? I use this product all the time, and it just seems like you don't really care about it most times. Can you please be more involved? I think if you were, you may see the product prosper. I understand that we all have priorities, but a lot of people are staying home and trying to find new avenues for income now, because of the current environment we are in. I think you are missing out on an opportunity here. Huge fan of the product, but not the support. Thanks
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nev
Site Admin


Joined: 15 Sep 2004
Posts: 1084
Location: Sydney, Australia

PostPosted: Tue Nov 03, 2020 12:51 pm    Post subject: Reply with quote

Thanks for the feedback. You're absolutely right.
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