www.auctionsieve.com

[wickmesh]

Hi Nev,

Not something I've had the need to report before.

I'm running version 2.6.2, and I'm starting to experience crashes. The only common theme seems to be a few times the "Java engine" or similar has stopped responding.

Sometimes it's when I've been running all my sieves, (Sieves, Open all) and I've been through all but a few of them transferring items to the watchlist - and it crashes - sometimes when I've transferred everything to the watchlist, and I go to view a selection in my browser. I've had the main AS window remain open (resizeable and maximised/minimised OK), but with no new contents (and not closeable), sometimes Windows has closed AS on it's own.

Not very helpful detail I know but I guess it could be a Java issue or an AS issue. By posting this here, hopefully others will come forward if they are having the same problems!

Kind Regards
Andrew

[wickmesh]

Unfortunately this is quite frequent for me...



Sometimes I get the above error, sometimes AS just locks up (I can resize the window but it has no contents).

[nev]

What version of Java are you using?
Run AuctionSieve and go to Tools->Options...->Browser tab
and you'll find the info in the text box at the bottom.

You can get the latest Java at http://www.java.com

Another thing to consider - how long ago did you install a fresh version of AuctionSieve and di you install the version with a jre?

[wickmesh]

How old is my install? Put it this way, the .exe still has the old sieve icon

I'm loathe to reinstall from scratch, as it's taken a very long time to develop my sieves, but if there's a way to transfer them then it would not be a problem. I run AS from a flash drive, so it gets run both at home and at work. I've had crashes in both locations. And I've no idea if jre (javascript runtime engine?) was included.

Work PC:
Java version = 1.6.0_39
Operating System = windows 7
is at least java 1.6 = true
passes vista test (java 1.6 & vista) = true
current dir = H:\AuctionSieve
user home dir = C:\Users\amarchant
tmp dir = C:\Users\AMARCH~1\AppData\Local\Temp\
can create H:\AuctionSieve\tmp = true
can create C:\Users\amarchant\AppData\Roaming\AuctionSieve = true
can create C:\Users\amarchant\AppData\Roaming\AuctionSieve\tmp = true
can create C:\Users\AMARCH~1\AppData\Local\Temp\\AuctionSieveTmp = true
H:\AuctionSieve\tmp writeable = true
C:\Users\amarchant\AppData\Roaming\AuctionSieve\tmp writeable = true
C:\Users\AMARCH~1\AppData\Local\Temp\\AuctionSieveTmp writeable = true
Tmp dir being used = C:\Users\amarchant\AppData\Roaming\AuctionSieve\tmp
is Desktop supported = true
is Desktop OPEN supported = true
is Desktop BROWSE supported = true

Home PC info to follow.

[wickmesh]

At some time since the original post, I have upgraded to 2.6.3 (probably 13th Feb) - same symptoms still.

Home PC:
Java version = 1.6.0_39
Operating System = windows xp
is at least java 1.6 = true
passes vista test (java 1.6 & vista) = false
current dir = H:\AuctionSieve
user home dir = C:\Documents and Settings\Andrew
tmp dir = C:\DOCUME~1\Andrew\LOCALS~1\Temp\
can create H:\AuctionSieve\tmp = true
can create C:\Documents and Settings\Andrew\Application Data\AuctionSieve = true
can create C:\Documents and Settings\Andrew\Application Data\AuctionSieve\tmp = true
can create C:\DOCUME~1\Andrew\LOCALS~1\Temp\\AuctionSieveTmp = true
H:\AuctionSieve\tmp writeable = true
C:\Documents and Settings\Andrew\Application Data\AuctionSieve\tmp writeable = true
C:\DOCUME~1\Andrew\LOCALS~1\Temp\\AuctionSieveTmp writeable = true
Tmp dir being used = C:\Documents and Settings\Andrew\Application Data\AuctionSieve\tmp
is Desktop supported = true
is Desktop OPEN supported = true
is Desktop BROWSE supported = true

[nev]

My advice is to install a fresh version. Your data will be safe and everything will just work!

To give you peace of mind, make a backup by copying these directories:
Work pc:
C:\Users\amarchant\AppData\Roaming\AuctionSieve
Home pc:
C:\Documents and Settings\Andrew\Application Data\AuctionSieve

All your sieve information is stored in those locations in your user directory whereas the program will be somewhere like C:\Program Files\Hashbang\AuctionSieve. When you install the new version, your data files aren't affected at all. You can even uninstall the old version first if you want and the data files will remain.

BTW, I recommend installing java from
http://www.java.com
and getting the plain (ie NON-jre) version of AuctionSieveSetup.exe from:
http://www.auctionsieve.com/downloads/

[nev]

Oh, and it may be crashing because it's running out of memory.

The amount of memory allocated to AuctionSieve is determined by the initial AuctionSieveSetup.exe - it's not something I can change when I do the incremental updates. Over time I've bumped up the memory setting in the AuctionSieveSetup.exe, so the fact that you're still seeing the old icon means it will be running on a lower memory setting.

[wickmesh]